- This topic has 6 replies, 2 voices, and was last updated 7 years ago by Hash.
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- April 27, 2017 at 9:04 am #2908Tung ChoatParticipant
An error occurred while installing the plugin
I need help from everyone.
I’m currently using the HashOne theme.
Everything is very good, perfect when I have not installed Woocommerce Plugin
When I activate the plugin, at the homepage, everything is not showing in turn, every item is not moving.
All Categories: About Us, Section, Featured Section, Portfolio Section, Service Section, Team Section, Counter Section, Testimonial Section, Blog Section
When I stop activating, everything is back to normal.April 27, 2017 at 10:04 pm #2926HashKeymasterCan you show us your website?
Our demo website also latest version of HashOne Theme with latest version of WooCommerce and there is no any problem https://demo.hashthemes.com/hashone/shop/
May be the problem is due to some other plugins!
April 28, 2017 at 9:56 am #2931Tung ChoatParticipantThank you for your feedback
My website:
I just installed plugin contact and woocommerce.
Especially when I turn off the plugin woocommerce everything is perfect.
If you need, I will provide the website login information. So you can log editing.April 28, 2017 at 10:01 am #2932Tung ChoatParticipantApril 28, 2017 at 7:55 pm #2936HashKeymasterOn checking you website, i found out that your site is not able to load a cookies file due to which there is a jquery which is creating issue to all the elements that loads with javascript.
Try uninstalling woocommerce plugin and installing again.
April 28, 2017 at 9:26 pm #2938Tung ChoatParticipantI tried as you said, but not.
Is there any other way to solve this problem?
I have created a new data, install a new wordpress in the sub domain. But the situation is still on. Shop.anmy.info
This situation ends when I deacitve the woocommerce pluginJune 10, 2017 at 7:49 pm #3038HashKeymasterHi,
If you can email us your website login detail at support@hashthemes.com , we can look at the problem.
So far the theme is working fine with woo commerce plugin in our demo and even with lots of people using our theme.
Thanks
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