- This topic has 12 replies, 4 voices, and was last updated 4 years, 9 months ago by Hash.
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- August 3, 2019 at 8:24 pm #13991Peter McArthurParticipant
I have upgraded to pro and have activated the license key. I cannot see how I activate this in the wp dashboard which is still inviting me to upgrade?
August 5, 2019 at 11:27 pm #14026HashKeymasterHi,
Can you please send us the screenshot of the upgrade notice? There should not be any such message appearing if you have installed and activated the premium version.
Thanks
August 7, 2019 at 9:45 pm #14087Fred TienckenParticipantI have the same problem.
August 7, 2019 at 11:51 pm #14089HashKeymaster@Fred Tiencken can you please reply back with your website login detail setting as a private message so that we can check for the issue and provide you with the solution?
August 8, 2019 at 3:07 am #14101Cebert DanverseParticipantI am having the same problem upgrade to pro get a licence etc and the upgrade is still appearing what the hell is happening
August 8, 2019 at 7:50 pm #14117Fred TienckenParticipantThis reply has been marked as private.August 8, 2019 at 7:54 pm #14118Fred TienckenParticipantI hope that last post sent was sent as private.
August 11, 2019 at 6:01 pm #14164HashKeymaster@Fred Tiencken yes, it is sent as a private message. But we will also need your website url to be able to login it. Can you please reply with your website url?
August 11, 2019 at 7:31 pm #14170August 12, 2019 at 4:47 pm #14191HashKeymaster@Cebert Danverse we will also need to wp-admin login detail inorder to check. Can you please reply back with your website login detail setting it as a private message?
Thanks
September 3, 2019 at 11:09 pm #14694Fred TienckenParticipantSeptember 3, 2019 at 11:12 pm #14695Fred TienckenParticipantSorry so late in replying. Travel , birthday and other work delayed me. Hope you can pick up where we left of. am still receiving the message to upgrade to pro.
September 3, 2019 at 11:58 pm #14702HashKeymaster@Fred Tiencken On checking your website, you still seem to be using the free version. If you have purchased the premium version then you need to download it and install, activate it.
Also, the previously provide login detail is not working.
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