HashThemes » All Posts https://hashthemes.com/support/forum/total/feed/ Sat, 15 Jun 2024 09:58:15 +0000 https://bbpress.org/?v=2.6.9 en-US https://hashthemes.com/support/topic/navigation-menu-link-sub-menu-hover-glitch/#post-53944 <![CDATA[Navigation menu link -> sub-menu hover glitch]]> https://hashthemes.com/support/topic/navigation-menu-link-sub-menu-hover-glitch/#post-53944 Mon, 15 Apr 2024 04:46:38 +0000 Michael Penn Hi,

Although we’ve only recently noticed this issue on our sites using the Total theme, I have the feeling it’s been an issue for a while now and we just hadn’t noticed before this:

— Occasionally (but not consistently) when you hover over a navigation menu link that has a sub-menu, you can’t keep the sub-menu open when you move the mouse down towards the sub-menu; the sub-menu disappears before the mouse can enter the sub-menu element

— This behavior is most common if you click on a top-level navigation menu link (that doesn’t correspond to the current page) and leave the mouse there as the new page loads in the browser (as opposed to moving the mouse around as the page is loading), and then try to move the mouse downward towards the sub-menu from the navigation menu link

— This behavior only goes away entirely if you remove the gap (margin-top) between the sub-menu and navigation menu elements. (We noticed this “fix” when we activated the Total Plus plugin, as “Total Plus” by default seems to remove the gap between the navigation menu links and their sub-menus.) The behavior returns even if you have a gap as small as 2px between the navigation menu element and the sub-menu element. (e.g. custom CSS set to “.ht-menu ul ul { margin-top: 2px; }” to override the default 10px gap. The same is true in Total Plus if you use the “Style” tab to increase the sub-menu spacing beyond 0px.)

— As far as I can tell, this behavior is not caused by other potentially conflicting plugins (we tested on a local site using only the total theme and no plugins activated), and upgrading the Total theme’s version of superfish.js from v1.7.3 to the latest available (v1.7.10) did not resolve the behavior.

— You can see this behavior on the Hash-Themes’ demo Total site <https://demo.hashthemes.com/total/agency/&gt; . The only working sub-menu in that site’s navigation menu is for the “shop” navigation menu link, so you may have to toggle a few times between one of the other navigation menu links and the “Shop” page before noticing the disappearing “Shop” sub-menu when you land on the “Shop” page. (I found that alternately clicking on the “Blog” navigation menu link <https://demo.hashthemes.com/total/agency/blog/&gt; and then the “Shop” navigation menu link <https://demo.hashthemes.com/total/agency/shop/&gt; would eventually show this behavior, usually only taking one or two sets of clicks before the “Shop” sub-menu would disappear as you moved the mouse down towards it from the “Shop” link.

— This seems to be a cross-browser issue, at least for Chrome and Firefox desktop browsers in Windows. I wasn’t able to get much useful information when I set a breakpoint in Chrome’s developer-tools pane on a sub-menu

    element, but it seems that the inline “style” attribute on the sub-menu
    element was getting reset to style=”” instead of toggling between style=”display: none” and style=”display: block;” when the problem behavior happened.

    I wasn’t able to search these forums very well, so my apologies if this has already been asked and answered. And I hope there’s a solution to this (aside from eliminating the menu / sub-menu gap), as we like the way the sub-menus look with that gap!

    Thanks for your help with this.

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https://hashthemes.com/support/topic/site-speed/#post-54736 <![CDATA[Reply To: Site speed]]> https://hashthemes.com/support/topic/site-speed/#post-54736 Fri, 29 Mar 2024 04:52:02 +0000 Hash Hi,

Your website speed is good so far as compared to the general website. But there are always ways to speed up the website. Please check this https://hashthemes.com/wordpress-speed-tips/ articles. If you study and follow these article, you can increase your score on the GTmetrix and eventually your website speed as well.

Thanks

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https://hashthemes.com/support/topic/site-speed/#post-54710 <![CDATA[Reply To: Site speed]]> https://hashthemes.com/support/topic/site-speed/#post-54710 Thu, 28 Mar 2024 08:05:13 +0000 mariettedietz Hi,

Thanks for getting back to me so quickly. The problem is: I keep on getting warnings from WordPress saying my site is too slow.

When I run site speed performance checks, it also results in bad outcome: https://gtmetrix.com/reports/www.dietzcoaching.nl/AHZQWkMz/

The strange thing is: it’s even slower when I am logged in as admin, it takes 7 seconds to switch pages. We haven’t found out yet which plugin is causing it, but one of the outcomes of the report my VA sent me, was that the home page is ‘too heavy’.

If you don’t see anything that might be the cause, then I just continue my search elsewhere….

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https://hashthemes.com/support/topic/site-speed/#post-54697 <![CDATA[Reply To: Site speed]]> https://hashthemes.com/support/topic/site-speed/#post-54697 Thu, 28 Mar 2024 04:42:24 +0000 Hash Hi,

On checking your website, it looks like your website is quite fast. We do not find any delay in loading at all.

If you are experiencing slowness then please do send us some video so that we can analyze.

Thanks

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https://hashthemes.com/support/topic/site-speed/#post-54671 <![CDATA[Site speed]]> https://hashthemes.com/support/topic/site-speed/#post-54671 Wed, 27 Mar 2024 08:33:06 +0000 mariettedietz Hi,

I am experiencing a very slow website, it has always been slow, but the last months the problem got worse. I have been looking into plugins and compatibility, hosting, caching, etc, but I can not find the problem. I hired someone to look into this and she said it’s especially the design of the home page that is slow. But that’s all in the Total Theme, I can not enhance that.

Is there a way you can look into this? Perhaps I”m using plugins that don’t go well with the theme?

The URL is: https://www.dietzcoaching.nl/

Kind regards,
Mariette

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https://hashthemes.com/support/topic/menu-arrows-appear-as-squares/#post-51812 <![CDATA[Reply To: menu arrows appear as squares]]> https://hashthemes.com/support/topic/menu-arrows-appear-as-squares/#post-51812 Fri, 12 Jan 2024 05:42:27 +0000 I was facing the same issue and lad solved the problem. Thanks for sharing the quality stuff here.

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https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-51075 <![CDATA[Reply To: ABOUT Home Page section not scaling properly on mobile]]> https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-51075 Fri, 15 Dec 2023 13:10:40 +0000 RandyB Thank you. I also found using this code solved the issue, but I will add your code to the sites as well.

.ht-about-sec{
width: auto !important;
}

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https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-51060 <![CDATA[Reply To: ABOUT Home Page section not scaling properly on mobile]]> https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-51060 Fri, 15 Dec 2023 04:28:25 +0000 Hash Hi,

I think it is displaying fine now. For more refinement, add the below code by going to Appearance > Customize > Additional CSS. You can then remove your previous codes.

.ht-about-sec {
width: 100% !important;
margin-right: 0;
}

.ht-about-image{ display: none; }

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https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-51018 <![CDATA[Reply To: ABOUT Home Page section not scaling properly on mobile]]> https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-51018 Tue, 12 Dec 2023 12:52:34 +0000 RandyB I removed that Child theme code section several weeks ago as a test and it did not change the ABOUT section wrap on the HOME Sections, so I put it back in. I even reverted to just the Total Theme code and not the Child Theme, and removed it, and it did not work. That code change has been in place for over 6 years and always worked fine up until 2.1.54 update. Any other suggestions? Total Plus works fine, even with my change to the About width change to 800 from 54%.

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https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-50990 <![CDATA[Reply To: ABOUT Home Page section not scaling properly on mobile]]> https://hashthemes.com/support/topic/about-home-page-section-not-scaling-properly-on-mobile/#post-50990 Mon, 11 Dec 2023 15:25:46 +0000 Hash Sorry for some delay in reply. On check what we found is that the CSS added to the child theme is causing the issue. You need to remove the below CSS code from your child theme style.css file

/*————————————————————–
## About Section
————————————————————–*/

.ht-about-sec{
width: 800%;
}

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